Mediation & Undercover Services

Mediation Services

Staff are the single most important element in your organisation and more frequently than not, are the key to a successful business.  They will often have the answers as to why certain things aren’t working or will know where your organisation needs to improve. 

The challenge we see faced by most organisations is getting their staff to open up enough to get access to that information, as staff are often concerned for their jobs if they have to be negative towards process, peers or management.

At rmhconsult, we can speak to your staff in a much more relaxed and anonymous way, to put them at ease enough to open up with the information that could really make a difference to the success of your business. 

Having provided this service numerous times, what we see time and time again is that valuable information rarely flows through the various levels within organisations and how the customer facing staff think the company works, versus how the owners think the company works if often very different and the truth sits somewhere in the middle.

As they say, a clear vision is often assumed and rarely communicated.

Undercover Boss/Employee

If you don’t believe that Mediation Services can work in your organisation, then the next step is to move to a more covert approach, where we can place someone in your organisation to fully investigate how things are actually being done.

This is a very good approach to see what’s really happening and can be carried out at any level within your organisation.

Please contact us for more information.